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Agoura Card Care LLC
Terms of Use
These terms cover your use of agouracardcare.com and your Care Club account. Restoration services, sales and trades are covered by our Master Customer Services Agreement, which you sign before your first order.
If these terms and the master agreement conflict about a service, the master agreement controls.
Using the site
- You may use the site for personal, lawful purposes.
- Please don’t try to access other people’s accounts or data, disrupt the site, or use automated tools to copy it.
- We may change, pause or remove parts of the site at any time.
Care Club accounts
- You must be 18 or older to create an account.
- Give accurate information and keep it up to date, especially your email and return address.
- Keep your password private. Tell us right away if you think someone used your account without permission.
- We may suspend an account that is used to break these terms or the law. Suspending an account doesn’t affect cards or payments already in progress. Those are handled under the master agreement.
What you upload
You keep ownership of the photos and information you upload. You let us use them to assess your cards, provide services, keep records and run the site. Publishing photos of your cards for promotion requires your separate permission on the master agreement.
Only upload photos of cards you own or are authorized to submit. Don’t upload anything unlawful or anything that belongs to someone else.
Our content
The site’s text, design, characters (including Ember, Glint and Penny), game and photos belong to Agoura Card Care LLC or are used with permission. Please don’t copy or reuse them without our written permission.
Pokémon and other card names belong to their owners. We are not affiliated with or endorsed by them, or by any grading company.
Ember Run
Ember Run is a free game for fun. It has no prizes, purchases or accounts.
Links and other services
The site links to services run by others, including Square (payments), SignWell (signing) and Skool (our community). Their own terms and privacy policies apply when you use them.
Information on the site
Guides and examples on the site are general information, not a promise of any result. Past restoration results don’t guarantee future ones. The master agreement explains the risks of restoration and what is and isn’t guaranteed.
Law that applies
These terms are governed by California law, consistent with Section 14 of the master agreement. Nothing in them limits rights you have under the law, including your right to post honest reviews.
Changes
We may update these terms. We will post the new version here with a new effective date. Changes don’t apply to orders you already approved.
Privacy
Our Privacy Policy explains how we handle your information.